The HA Cloud Connector App is provided with full email-based support. We always attempt to provide support for free Apps within 4 UK working hours.
Please get in touch with support@edgenexus.io and explain your requirements with a full description. It would also help us greatly if you could provide us with the logs from the ADC and HA Cloud Connector App.
The logs from the ADC that are required are:
1. Support files – found in Advanced > Troubleshooting > Support Files
2. System Logs – found in View > Logs > Download System Logs
The HA Cloud Connector App configuration is located in the ADC and can be found in Add-Ons > App > Export Configuration.
